ESI Mobile Messaging

ESI Mobile MessagingESI Mobile Messaging combines the advanced capabilities of your ESI business communications system with the convenience of users’ existing e-mail accounts. When you receive a message (a voice mail or a recording) at your extension or guest mailbox, you also receive an e-mailed notification to which a .WAV of the message is attached. The notification’s header contains information about the message — the Caller ID name and number, as well as the call’s date, time, and duration. ESI Mobile Messaging also lets you quickly do these (and more):

  • Listen to a message on your PC or “smartphone” — Play back a message on your PC or “smartphone” by simply double-clicking the attachment.
  • Share messages — Forward important messages to interested individuals, even if they’re not on your ESI system.
  • Choose which messages to handle and how to manage them — If you have numerous messages, you can directly access any message right away.
  • Remotely manage messages — You can manage messages using Web mail from: a home PC or laptop; a personal (or alternate) e-mail account; or a “smartphone.”
  • Store important messages — Save a message attachment to a hard drive or USB flash drive.
  • Choose two e-mail accounts at which to receive e-mailed notifications of messages.

Note: Some of these capabilities require activation in user programming.

An ESI Mobile Messaging user who also uses one of ESI’s VIP applications with Microsoft® Outlook® gains an additional capability: simply selecting a e-mailed notification in the Outlook Inbox gives the user the ability to handle the message by using the VIP toolbar.
ESI-Communication-Servers
ESI Mobile Messaging is compatible with the IP Server 900 and any ESI Communications Server (except the ESI-50L) which is equipped with the appropriate hardware and system software. For specifics on these requirements as well as licensing details, please contact your Certified ESI Reseller.