VIP 7

All of ESI’s VIP 7 PC applications work with the advanced capabilities of your ESI system to enhance your day-to-day communication — including the ability to control calls and organize voice mail and contacts.

Each VIP 7 application lets you intelligently do the following from your PC’s screen:

  • Manage your telephone calls
  • Manage your voice mail
  • Organize your contacts
  • Log all your inbound and outbound calls
  • Quickly program your ESI Feature Phone

In addition to “basic” VIP 7, the following additional members of the VIP 7 product family add their own specific capabilities:

  • VIP 7 PC Attendant Console — Makes it easier for even the busiest attendant to handle call traffic efficiently.
  • VIP 7 ACD — Helps you improve the quality of your customer service when used with ESI systems with built-in ACD (automatic call distribution).
  • VIP 7 Softphone — Lets you use your PC to connect to your IP Server 900 or ESI Communications Server from nearly any location with a broadband connection.