All of ESI’s VIP 7 PC applications work with the advanced capabilities of your ESI system to enhance your day-to-day communication — including the ability to control calls and organize voice mail and contacts.
Each VIP 7 application lets you intelligently do the following from your PC’s screen:
- Manage your telephone calls
- Manage your voice mail
- Organize your contacts
- Log all your inbound and outbound calls
- Quickly program your ESI Feature Phone
In addition to “basic” VIP 7, the following additional members of the VIP 7 product family add their own specific capabilities:
- VIP 7 PC Attendant Console — Makes it easier for even the busiest attendant to handle call traffic efficiently.
- VIP 7 ACD — Helps you improve the quality of your customer service when used with ESI systems with built-in ACD (automatic call distribution).
- VIP 7 Softphone — Lets you use your PC to connect to your IP Server 900 or ESI Communications Server from nearly any location with a broadband connection.